![]() ![]() Do you have a high customer churn rate, negative customer reviews or perhaps a declining bottom line?.Is there lack of visibility between each of your departments?.Do the same mistakes keep on being repeated?. ![]() ![]() With this in mind, ask yourself the following questions: This may seem simple enough, however, it is essential that certain obstacles are overcome for your QMS to be successful. What is the purpose of a quality management system? A quality management system can be defined as a collection of business processes that are focused on meeting customer requirements on a consistent basis.
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